GRAD Photo Retakes – Book your Appointment!

If a student previously booked an appointment for the original GRAD photo days (Dec 10-22) and attended or ended up cancelling that appointment and are now trying to book a retake they will receive an error message when booking online.  It will read similar to “appointment already passed” these students must book through the customer service team.

There are a few different methods to contact Artona:

• Use the Live Chat option  https://artona.com/contact-us
• Phone 1-800-668-3866 or 250-872-7272

Fees for retakes have been waived so if someone is told otherwise by Artona they should ask the Artona team member to double check, and if not resolved, contact the school.

Students that did not book or cancel an appointment during Dec 10-22  can book a GRAD retake photo directly through Artona Website  https://artona.com/bookings

GRAD Photo Retake Poster for Website2